- If Aristotle Ran General Motors; Tom Morris, 1997, New York: Owl Books.
- The Servant; A Simple Story about the True Essence of Leadership; Hunter, J.C., 1998, Roseville, California: Prima Publishing.
- Managing Knock Your Socks Off Service; Chip Bell and Ron Zemke, AMACOM Division of the American Management Association (1992)
- 1001 Ways to Reward Employees; Bob Nelson, 2005; New York: Workman Publishing.
- How Full is Your Bucket? Tom Rath and Donald Clifton, 2004; New York: Gallup Press.
- Vital Friends: The People You Can’t Afford to Live Without; Tom Rath, 2006; New York: Gallup Press.
- Abuse in the Workplace: Management Remedies and Bottom Line Impact. Bassman, E.S., 1992, Westport, Connecticut Quorum Books.
- The Tragedy in the Workplace: The Longest Running Show in the Country. Beal, D., 2000, Canada: Luminary Media Group.
- You Don’t Have to Take It! A Woman’s Guide to Confronting Emotional Abuse at Work. Nicarthy, G., N. Gottlieb, and S. Coffman, 1993, Seattle, Washington: Seal Press.
- Working With the Self-Absorbed: How to Handle Narcissistic Personalities on the Job. Brown, N., 2002: New Harbinger Publications
